“Is there a realistic alternative to the legal system? I believe there is. It is one in which results are obtained voluntarily, and decisions are made by consensus…. It is one in which people are encouraged to act honestly, empathetically, collaboratively, humbly, and creatively;… where people are allowed to be human, direct, and open; where anyone can understand what is happening and participate fully without professional jargon. It is one without coercion, that encourages collaboration and permits both sides to win. It is mediation.”